Last updated: 08 April 2025

1. Scope

This Privacy Notice applies to customers purchasing TURINA products through our website or in our physical retail store in Poland. We comply with the EU General Data Protection Regulation (GDPR) and Polish data protection laws.

2. Data We Collect

• Personal details such as your name, email, and phone number when placing an order.
• Delivery and billing addresses when we ship or process your order.
• Payment details (partially handled by secure third-party processors such as Stripe or PayPal).
• Technical data such as IP address, browser type, and cookies used for website analytics and security.

3. Purpose of Processing

We process your data for the following purposes:

• To process and deliver your orders.
• To provide customer support or respond to inquiries.
• To send marketing messages or newsletters (only with your consent).
• To improve our website performance and user experience.
• To comply with Polish consumer and tax regulations.

4. Data Sharing

Your data may be shared with:

• Payment providers (Stripe, PayPal),
• Shipping and courier services,
• IT and analytics providers hosting our website,
• Legal authorities if required by law.

5. Data Retention

We keep your personal data only as long as necessary to fulfill orders, meet legal obligations, or resolve disputes. After this period, your data may be deleted or anonymized.

6. Your Rights (GDPR)

If you are located in Poland or the EU, you have the right to:

• Access and correct your personal data,
• Request deletion of your data,
• Restrict or object to processing,
• Withdraw marketing consent at any time,
• Lodge a complaint with the Polish Data Protection Authority (UODO).

7. Cookies

We use cookies to ensure website functionality, analyze traffic, and support marketing efforts. You can manage or disable cookies in your browser settings. Some features may not work properly without cookies.

8. Physical Store and Security

Our physical store in Poland may use CCTV for safety and theft prevention. Recordings are stored securely and only for lawful security purposes.

9. Contact

If you have any questions or would like to exercise your rights, please contact us:

Email: turinabrand@gmail.com
Address: Warsaw, Poland