Last updated: 03 November 2025

1. Global Payments

We proudly accept payments through Stripe — a secure, fast, and trusted international payment gateway used by millions of businesses worldwide. All transactions are encrypted and processed in real time to ensure your data and funds remain completely safe.

Stripe supports a wide range of payment methods, including Visa, MasterCard, American Express, Apple Pay, Google Pay, and major debit cards. Your card information is never stored on our servers — all payment processing is handled directly through Stripe’s secure system.

2. Currency and Tax Information

All prices on our website are displayed in EUR (Euro) by default. However, Stripe automatically converts your payment to your local currency at the current exchange rate during checkout. Depending on your location, additional taxes, import duties, or currency conversion fees may apply — these are handled by your bank or payment provider.

3. Worldwide Shipping & Delivery

We ship orders worldwide — from Europe to North America, Asia, and beyond. Our global logistics partners ensure safe and reliable delivery to over 100 countries. Estimated delivery time depends on your location, but most orders arrive within 5–12 business days.

• International shipping with tracking available for all orders.
• Free worldwide shipping for orders over €100.
• Orders are processed within 1–2 business days.

4. Promotions and Discount Codes

We regularly offer exclusive promotions, seasonal discounts, and limited-time offers for our customers. Stay updated by subscribing to our newsletter or following us on social media to get early access to special drops, bundle deals, and discount codes.

To use a promo code, simply enter it at checkout. Discounts cannot be combined unless otherwise specified.

5. Refunds and Disputed Payments

If your payment was charged but you did not receive confirmation, or if an error occurred during checkout, please contact us immediately at turinabrand@gmail.com. We will investigate the issue and process a refund if necessary. Refunds are typically issued within 3–7 business days depending on your payment provider.

6. Secure Transactions

Your security is our top priority. All payments are protected by SSL encryption and verified by Stripe’s Payment Authentication System. We do not store or have access to your card details — every transaction is safely processed through Stripe’s verified servers, ensuring compliance with PCI DSS global security standards.

7. Contact & Support

For questions about payments, international delivery, or promotional offers, please contact our support team at turinabrand@gmail.com. We respond within 24 hours, Monday to Saturday.

8. Additional Information

We continuously strive to improve our shopping experience and expand our global reach. Our mission is to make premium sportswear accessible to everyone, everywhere — with secure payments, reliable delivery, and fair prices.